Troubleshooting & Technical Support


Many of the problems experienced during installation and initialization can be resolved by simply reviewing this Help file or reading the manuals as well as the commonly encountered problems and associated solutions provided below.


The following areas are covered:


      The InveStore Event Log file

      SCSI Request Sense Key Data

      Forced Library Inventory

      Pegasus Error messages

      Testing your InveStore system

      Common Problems

      Receiving Technical Support


Note: For the latest information and program notes, please view the README.TXT file located at the root of the installed \InveStore directory.